Scenario: The data from a survey that your organization is using to monitor and evaluate a product launched last year indicates that many customers are dissatisfied. You call a meeting to discuss the survey data. During the meeting, one person talks over others' comments.
Select the scenarios above to focus on for this Discussion.
What steps would you take to address this challenge?
Review the tools included in the Memory Jogger 2. Which tools would you utilize in this particular situation?
What additional skills would help you and others to address this challenge?
Describe how you would address this situation, indicating which tools and skills would be most beneficial for facilitating a positive outcome