Nicole is a retired U.S. Air Force fighter pilot. Nicole commanded an F-15E Fire Squadron through combat. She constantly had to deal with the unexpected and communicate through crises.
Whether you are in combat or working in an office, communication is vital in order for a team to accomplish their mission. We all face obstacles at work, but Nicole happened to face obstacles while strapped in a fighter jet! You already know that excellent communication will improve your chances of career success, but it can also save lives. To communicate in crisis, you need to be self-aware, form a plan and choose the right tool to get your point across.