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4 Tutorials that teach Theoretical Overview
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Theoretical Overview

Theoretical Overview

Author: Craig Coletta

At the end of this tutorial, the learner will understand that conflict resolution theories continue to be generated, and to grow/change as new information is found and integrated.

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Terms to Know
Conflict Styles Theory

An approach to conflict resolution which sees the key to resolving conflict as selecting and working within the most appropriate style of resolution.

Conflict Transformation

An approach to conflict resolution which sees the key to resolving and preventing conflicts as changing the fundamental relationship between parties.

Cooperative Model

An approach to conflict resolution that encourages parties to see themselves as partners working jointly to solve problems.

Human Needs Model

A model of conflict resolution that presumes certain universal human needs, often described in hierarchical terms, influence parties' goals in conflict.

Principled Negotiation

A form of negotiation that focuses on meeting parties' underlying interests rather than competing positions.