The cooperative model is an approach to conflict resolution that encourages parties to see themselves as partners working together to solve problems.
EXAMPLE
You might see this in a community, where people are coming together with common interests, such as the best ways to:EXAMPLE
You can also see the cooperative model within a personal relationship. You may have a conflict with someone over a differing viewpoint, a different belief system, a goal, or a need.The human needs model presumes that certain universal human needs, often described in hierarchical terms, influence parties' goals in conflict.
In other words, there are basic human needs that we all have, and these needs fall on a scale. At the bottom of that scale are survival needs, such as food, shelter, and safety. If those needs aren't met, then we aren't even going to think about anything else.
EXAMPLE
People who have lost their jobs may be having difficulty paying their rent/mortgage, putting food on the table, and supporting their families. Those needs are going to be foremost in any sort of a negotiation or conflict resolution process.The next style of conflict resolution that we’ll discuss is called principled negotiation, which is a form of negotiation that focuses on meeting parties' underlying interests rather than on their competing positions.
EXAMPLE
Once again, you may have people in a community that are talking about zoning restrictions; they have different ideas about what they want to see. The goal here would be to focus on their underlying interest, which is creating a safe environment that is going to be enjoyable for everyone.Because of the focus on a common interest between parties, principled negotiation is a very useful model in many circumstances.
Conflict styles theory is an approach to conflict resolution in which the key to resolving conflict is selecting and working within the most appropriate style of resolution.
Thus, this particular method really recognizes that people have different styles; one method won’t work the same way for everybody.
When using conflict styles theory, we want to ask what the best style of conflict resolution is for these specific parties, in this specific context, in this specific conflict.
Lastly, there is conflict transformation, which is an approach that sees the key to resolving and preventing conflicts as changing the fundamental relationship between the parties.
The theory of conflict transformation is very much relationship-based; the idea is that if the parties can come together in order to:
Source: Adapted from Sophia tutorial by Marlene Johnson.