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Trust, Credibility, and Authority

Author: Julie Tietz

Source: IMAGE OF STAIRS, PUBLIC DOMAIN, HTTP://MRG.BZ/NKCXTR

Video Transcript
Terms to Know
Attribution Bias

A tendency to assign more positive traits to members of one's own group and to assign more negative traits to non-members.

Authority

In relationships, a recognition that a member of the relationship is empowered to fill particular roles or perform particular tasks.

Credibility

In relationships, a perception that an individual has adequate knowledge and an inclination to honesty regarding particular actions or statements.

Trust

An expectation that an individual will act in positive ways towards other members of the relationship, based on assessment of previous behavior.