At the end of this lesson, the learner will understand that relationships play a large role in determining levels of trust, credibility and authority in conflict and conflict resolution situations
Source: IMAGE OF STAIRS, PUBLIC DOMAIN, HTTP://MRG.BZ/NKCXTR
An expectation that an individual will act in positive ways towards other members of the relationship, based on assessment of previous behavior.
In relationships, a recognition that a member of the relationship is empowered to fill particular roles or perform particular tasks.
In relationships, a perception that an individual has adequate knowledge and an inclination to honesty regarding particular actions or statements.
A tendency to assign more positive traits to members of one's own group and to assign more negative traits to non-members.