4 Tutorials that teach Trust, Credibility, and Authority: Who Counts for What?
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Trust, Credibility, and Authority: Who Counts for What?

Trust, Credibility, and Authority: Who Counts for What?

Author: Craig Coletta

At the end of this lesson, the learner will understand that relationships play a large role in determining levels of trust, credibility and authority in conflict and conflict resolution situations

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Terms to Know
  • Attribution Bias

    A tendency to assign more positive traits to members of one's own group and to assign more negative traits to non-members.

  • Authority

    In relationships, a recognition that a member of the relationship is empowered to fill particular roles or perform particular tasks.

  • Credibility

    In relationships, a perception that an individual has adequate knowledge and an inclination to honesty regarding particular actions or statements.

  • Trust

    An expectation that an individual will act in positive ways towards other members of the relationship, based on assessment of previous behavior.