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4 Tutorials that teach What You Mean is What I Heard: Communication Errors
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What You Mean is What I Heard: Communication Errors

What You Mean is What I Heard: Communication Errors

Author: Craig Coletta
Description:

At the end of this tutorial, the learner will understand how communication errors and miscommunication can arise from the absence of a confirmation message.

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Tutorial
Terms to Know
Message

A "packet" of information which has been encoded and is moved from sender to receiver.

Miscommunication

A state in which a receiver has interpreted a message in a way other than that intended by the sender of the message.

Receiver

In communication, the person receiving information from another.

Sender

In communication, the person moving information from him or herself to another.