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4 Tutorials that teach What You Mean is What I Heard: Communication Errors
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What You Mean is What I Heard: Communication Errors

What You Mean is What I Heard: Communication Errors

Author: Craig Coletta
Description:

At the end of this tutorial, the learner will understand how communication errors and miscommunication can arise from the absence of a confirmation message.

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Tutorial
TERMS TO KNOW
  • Sender

    In communication, the person moving information from him or herself to another.

  • Receiver

    In communication, the person receiving information from another.

  • Message

    A "packet" of information which has been encoded and is moved from sender to receiver.

  • Miscommunication

    A state in which a receiver has interpreted a message in a way other than that intended by the sender of the message.