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Rich Hiles



My name is Rich Hiles. I was born and raised in central Ohio. Janet (my wife), Princess and Margarita (dogs) and I now reside in the Kansas City area. We moved to Kansas City in 1994 to follow job opportunities.

I have been involved in the Information Services field for 30 plus years and have held various positions from Computer Operator to Manager, Systems Development to Program Manager.

My information services career began in December 1977 as a full time computer operator for a manufacturing firm in Mansfield, Ohio on an IBM Mid-range system. I held this position while going to school full time working on my Associate Degree in Computer Programming which was completed in June 1978.

My software development career began in the Insurance Industry in June 1978 where I mostly maintained existing COBOL programs in the Homeowners and Automobile Insurance Systems.

In August of 1980, I went to work for a Fortune 100 manufacturing corporation in Mt. Vernon, Ohio. During my 9 years with this company, I implemented and supported two vendor written financial packages and developed several small systems in COBOL and CICS. As I worked through several levels of applications programmer, my major project consisted of designing, developing and implementing a new Bill of Materials system. I also completed my undergraduate degree in Business Administration from Mount Vernon Nazarene University and started on my MBA.

In August of 1989, I joined the regional software development group for Sprint in Mansfield, Ohio and supported several financial and billing systems. Was promoted to Project Leader for the billing team and completed my MBA in Executive Management from Ashland University in early 1991. I moved to the Kansas City area in January 1994 and have held various Project, Program, and Development Manager positions for Sprint/Nextel.

I completed Sprint’s internal Project Manager Certification Program and received a Master’s Certificate in Project Management from George Washington University and ESI in March of 1998. I also obtained my Project Management Professional (PMP) designation in May of 1998 and began teaching at the Keller Graduate School of Management of DeVry University in both the live and online environments.

I am currently a Faculty Manager for the College of Business & Management of DeVry University Online.

My hobbies include golf, camping, reading, riding motorcycles, collecting NASCAR die-cast cars and maint

Favorite Subjects

Business, Computer Science


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