Take The Essentials of Managing Conflict online at your own pace

Learn to constructively resolve conflict in both your personal and professional life with this self-paced, on-demand course. Sophia courses are available anytime, anywhere, and most can be accessed from any device.

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Assignments & grading

This is a pass/fail course. You must complete 3 Challenges (formative assessments) and 1 Milestone (summative assessment) with an overall score of 70% or better.

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Learning outcomes

<p>At the end of the course, you'll be able to:</p> <ul><li>Identify the key components and stages of conflict.</li><li>Define the five conflict styles and apply the styles in context.</li><li>Recognize key aspects of the various conflict resolution processes.</li><li>Gain foundational knowledge about managing and resolving conflict in your personal and professional life.</li></ul>
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