2026-08-31
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Career Success

The Essentials of Managing Conflict

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Take The Essentials of Managing Conflict at your own pace

Learn to constructively resolve conflict in both your personal and professional life with this self-paced, on-demand course. Sophia courses are available anytime, anywhere, and most can be accessed from any device.

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Assignments & grading

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ace & deac recommended

This is a pass/fail course. You must complete 3 Challenges (formative assessments) and 1 Milestone (summative assessment) with an overall score of 70% or better.

Learning outcomes

<p>At the end of the course, you'll be able to:</p> <ul><li>Identify the key components and stages of conflict.</li><li>Define the five conflict styles and apply the styles in context.</li><li>Recognize key aspects of the various conflict resolution processes.</li><li>Gain foundational knowledge about managing and resolving conflict in your personal and professional life.</li></ul>
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Inside the Sophia courseroom

Why choose Sophia?

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There are no course registration fees or additional fees for material, textbooks or eBooks. Everything is included as part of your membership.

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With Sophia, you determine your own level of time commitment. You can move through course work quickly or slow down your pace.

Are you limited to two courses each month?
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You can take as many courses as you'd like each month and are allowed to be active in two courses at the same time.

Will my plan automatically renew?
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Yes, your membership will automatically renew. At that time, you’ll also be billed for your new membership period.

What is your 30-day money back guarantee?
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If within 30 days of payment you are not satisfied and in that time period no courses have been completed and certified, you can cancel your membership by going into your Profile and under Membership clicking Change, then clicking the Cancel Membership option. You can request a refund by contacting a Learning Coach by email, phone, or chat.“

Frequently asked Career Success questions

A career success course with Sophia focuses on practical, transferable skills like communication, professionalism, and workplace readiness. These courses are ideal for learners at any stage of their careers.

Yes, all Sophia career success courses are online and self-paced, allowing for flexible learning anytime, anywhere.

These courses help build real-world skills that employers value, supporting long-term career growth across industries.

No prerequisites or professional experience are required. Sophia’s career success courses are designed for adult learners with varied levels of experience.

Yes, many Sophia career success courses are ACE-recommended and designed to transfer to colleges and universities. Transfer policies may vary by institution. We recommend checking with your school before starting your Sophia course.

Career success courses are typically skill-building courses, though some institutions may apply them toward electives or general education credit.

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