Online College Courses for Credit


Online College Course

Conflict Resolution

Conflict Resolution

Sophia's Conflict Resolution course helps you gain mastery of the basic concepts of conflict resolution and how to apply these concepts in real world situations and your own lives. In this course, you will explore key theories and skills associated with conflict resolution in a variety of contexts, including organizational, intercultural, family and interpersonal. Full Description

3 semester credits

  • 40 partners accept credit transfer.*
    See Partners
  • Sophia courses have been transferred for credit to over 300 institutions*. See the List
  • Recommend for credit to the ACE and DEAC college and university networks. (See below for details.)

Category: English and Communication

This course is ACE Credit® recommended for transfer to many different colleges and universities.* Learn more
This course is DEAC-approved as meeting the criteria for Approved Quality Curriculum (AQC) status. Learn more


40 partners accept credit transfer.* See Partners

One Login, Everything You Need

You don't need any textbooks for our courses—we use video and text-based tutorials to teach the material.

Start Instantly

There is no need to wait for the first day of class; with Sophia you can sign up and instantly start your education.

Learning Built for Your Life and Your Schedule

Each course allows you to work at your own pace after work, on a break, or on the go. Access the course anytime, anywhere by phone, tablet, or computer.


Conflict Resolution

Course Description
Sophia's Conflict Resolution course helps you gain mastery of the basic concepts of conflict resolution and how to apply these concepts in real world situations and your own lives. In this course, you will explore key theories and skills associated with conflict resolution in a variety of contexts, including organizational, intercultural, family and interpersonal. 

Assessments & Grading
This is a pass/fail course. You must complete 17 Challenge assessments (these are like quizzes) and 6 Milestone assessments (these are like tests) with an overall score of 70% or better.

Learning Outcomes

At the end of the course, you'll be able to:

  • Describe conflict resolution and theories of conflict
  • Examine the fundamentals of conflict
  • Develop conflict resolution skills.
  • Interpret the role of culture and gender in conflict resolution.
  • Analyze group conflict.
  • Apply the strategies of conflict resolution

Sophia's Many Ways™
This course provides you access to Sophia's Many Ways™ learning model. This model provides you with various instructional styles for each learning objective. With this unique model, you can find a method that appeals to your individual learning preference.

by Andrew Z. on January 4, 2018
This is a good course for everyone to take. A problem I had with this course (and other Sophia courses) is that some questions and answers are worded such that they can be interpreted in more than one way which led to a few incorrect answers. The course material is informative and easily navigated.
by Ellise F. on February 21, 2020
Enjoyed this course, I was able to complete it in three days without feeling rushed. The content was easy to understand and I will be able to use it in my everyday life. Thanks Sophia!
by Brianna S. on March 31, 2017
The videos and lessons were very clear and easy to understand. Also, Sophia support coaches are top notch! My only complaints would be that the content didn't touch on more difficult conflicts. Most of the examples seemed pretty straightforward/easy to resolve. Also, some of the answers to the challenges/milestones seemed to me like they could have reasonably gone different directions, depending on the taker's perspective. Besides that, this course was great. I love the practical life skills that can be applied in many different contexts. Thanks so much!
by Matthew B. on March 31, 2020
This class was awful. I passed it but it was difficult.
by Kevin S. on January 31, 2016
I prefer more transcripts because I retain by reading; however, this was a great course and handled some touchy subjects in conflict with a good approach.
by Comfort K. on February 6, 2018
Very interesting course but mind bugling and intriguing! I have enjoyed it greatly!!
by Megan S. on October 16, 2015
The course was excellent. I learned a lot and thoroughly enjoyed the fomatting of the the course (i.e. the use of videos to teach the content), as well as the working through examples to learn the material. However, technical difficulties were sometimes a hindrance to this process, particularly during my ID Verification Milestone, which is the only issue that would make me hesitant to take another course like this. In this case, the third party proctoring site failed to effectively facilitate my Milestone and answer questions in a timely fashion, which significantly impeded my completion time. There also does not appear to be good communication/remediation processes between this third party and Sophia. However, I enjoyed the course provided through Sophia and the content and would recommend it to others.
by Christi M. on December 31, 2016
i would prefer having the reading material and not just lectures to listen to. I would have done better


  • Q: What does "Try it for Free" mean?

    A: The Free Trial allows you to access the course of your choice, or multiple courses. It gives you access to the first unit ("Challenge 1") in the course. This will let you meet the course instructors, sample the instructional content, and answer a set of assessment questions in the Challenge. You can also read the Student Guide and watch an Orientation Video to learn more about the course format, requirements, and resources.

    Any work you complete in the Free Trial is saved, so if you decide to register, you do not need to repeat it. Of course, we also let you reset it and start over if you wish.

  • Q: Does Sophia accept third-party payment for membership, such as financial aid or military benefits?

    A: Sophia is not a college or university and is not eligible for financial aid, military benefits, or other third-party payments. A Sophia membership is considered an out-of-pocket educational expense.

  • Q: When do the courses start and how long do I have to complete a course?

    A: You choose your own course start date and have 60 days from your chosen start date to complete each course. Sophia courses are self-paced, so many students complete a course in less than 60 days.

  • Q: Where do I get the textbooks for my course?

    A: You do not need any textbooks for Sophia courses. All material is taught by video and text-based tutorials that are in the courseroom, and are included as part of a Sophia membership.

  • Q: How am I graded in the course?

    A: Sophia courses are graded on a pass/fail basis, with 70% overall required to pass the course. Your score is based upon points earned in the formative assessments ("Challenges"), summative assessments ("Milestones"), and if applicable, the authentic assessments ("Touchstones"). Currently, our Foundations of English Composition, English Composition I, and Public Speaking courses contain Touchstones.

  • Q: How do I know which courses I should take?

    A: Consult with your academic adviser at your university to determine specifically which Sophia courses could fit into your program. You can download the course syllabus directly from our site to share with your school advisor.

  • Q: Are the tests proctored?

    A: Sophia courses utilize keyboard biometrics as an alternative to proctoring. No webcam is needed for a Sophia course.

  • Q: I'm taking a course where I have to submit Touchstones. How long does it take for my Touchstone to be graded once it's submitted?

    A: We provide our faculty graders with up to 7 business days to grade a Touchstone. The actual time may vary based on volume and grader capacity.

Oh no. Please don't go.


No Credit Card Required