Online College Course

Introduction to Information Technology

Introduction to Information Technology

Sophia's Introduction to Information Technology course provides you with an overview of information systems including hardware and software components, networking, database management, and issues related to privacy, security and ethics. You will learn how computers represent, store, and process information and how businesses and organizations use technology and information systems to make decisions. Full Description

3 semester credits

  • Guaranteed to transfer to our 22 partner network institutions.* See Partners
  • Sophia courses have been transferred for credit to over 300 institutions*. See the List
  • Recommend for credit to the ACE and DEAC college and university networks. (See below for details.)

Category: Math and Science

Take this 3-Credit College Course FREE!*
* For real. No strings attached. This college course is 100% free and is worth 3 semester credits.
This course is ACE Credit® recommended for transfer to many different colleges and universities.* Learn more
This course is DEAC-approved as meeting the criteria for Approved Quality Curriculum (AQC) status. Learn more


Guaranteed to transfer to our partner colleges and universities.* See Partners

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Introduction to Information Technology

Course Description
Sophia's Introduction to Information Technology course provides you with an overview of information systems, including hardware and software components, networking, database management, and issues related to privacy, security, and ethics. You will learn how computers represent, store, and process information and how businesses and organizations use technology and information systems to make decisions.

Assessments & Grading

This is a pass/fail course. You must complete 12 Challenge assessments (these are like quizzes) and 4 Milestone assessments (these are like tests) with an overall score of 70% or better.

Learning Outcomes

At the end of the course, you'll be able to:

  • Identify major internal and external computer hardware
  • Differentiate between type of software, including sub-classifications of application software
  • Describe the purpose and function of operating systems, including commercial, open-source,
    and mobile operating systems
  • Identify characteristics of a database, and differentiate common database types, including flat
    file and relational databases
  • Compare and contrast various network types, including Internet, Intranet, WAN and LAN
  • Apply appropriate HTML tags to represent data (text, hyperlink, image, etc.) in website
  • Identify activities and tools used by IT professionals to maintain and evolve secure
    information systems
  • Identify the main phases of a software development cycle and various software development

Sophia's Many Ways™
This course provides you access to Sophia's Many Ways™ learning model. This model provides you with various instructional styles for each learning objective. With this unique model, you can find a method that appeals to your individual learning preference.


825 Student Reviews
by Alex W. on April 7, 2020
A lot of the terminology and descriptions are inaccurate. Lots of the material outdated. Lots of the questions are bad and should be evaluated by professionals for accuracy.
by Luke L. on March 26, 2020
Fairly easy to complete, but frustrating that the Milestones don’t follow the Challenges. Questions are misleading.
by Yegor T. on April 24, 2020
Severely out-of-date, tests focus on arbitrary course details with very little overlap with real-world information technology practice.
by Kimberly S. on May 11, 2020
Great course, easy to navigate and content is not difficult to understand. Helpful hint: use two browsers so one can have the questions open (Internet Explorer) and the other browser (Google) can have the PDF open for the unit - use Control F to find your answers using key words in question as your search. Thank you Sophia for the free class.
by Tonyia W. on March 26, 2020
This was a challenging course but very informative. I took this course due to a career change and it has given me the knowledge to enter my new career with confidence. I love the tutorials.
by Jean-Michael S. on April 6, 2020
Course was relatively easy. It does require some reading and understanding to find certain information. Overall not too hard and easy enough to pass with minimal prior knowledge.
by Oluwakayode L. on May 1, 2020
Very easy, yet educational. With my years of IT experience, it only took me a day to complete the course. This course reintroduces you to Intro to IT. Thanks again Sophia.org for offering this course for free during this pandemic
by Hoshner S. on June 26, 2020
There were several questions that were misrepresented and had incorrect answers as the correct answer in the exams. It felt like whoever created this course had their personal bias in the questions and answers to those questions as the fact or truth taught in the texts contradicted the "correct answer" in the exam. I took screenshots of such questions and have over 20 citations that are clearly incorrect. The school should review the course material as it's a bit old and barely talks about cloud technologies, IoT, big data, etc. Instead, it focuses on rudimentary, trivial and irrelevant things like (paraphrasing) If you click your pointer device on an icon on your computer to connect to the internet what are you using? Answer: Mouse and Ethernet Card! Absolutely irrelevant and useless! I hope something changes with the course for the course to be relevant and useful in 2020!


  • Q: What does "Try it for Free" mean?

    A: The Free Trial allows you to access the course of your choice, or multiple courses. It gives you access to the first unit ("Challenge 1") in the course. This will let you meet the course instructors, sample the instructional content, and answer a set of assessment questions in the Challenge. You can also read the Student Guide and watch an Orientation Video to learn more about the course format, requirements, and resources.

    Any work you complete in the Free Trial is saved, so if you decide to register, you do not need to repeat it. Of course, we also let you reset it and start over if you wish.

  • Q: Does Sophia accept third-party payment for tuition, such as financial aid or military benefits?

    A: Sophia courses are not eligible for most third party payment methods. Course tuition is paid by the student, using a credit or debit card. Tuition is due at the time of course registration. Sophia offers a payment plan option for course tuition.

  • Q: When do the courses start and how long do I have to complete a course?

    A: You choose your own course start date and have 60 days from your chosen start date to complete each course. Sophia courses are self-paced, so many students complete a course in less than 60 days.

  • Q: Where do I get the textbooks for my course?

    A: You do not need any textbooks for Sophia courses. All material is taught by video and text-based tutorials that are in the courseroom, and are included in the course tuition.

  • Q: How am I graded in the course?

    A: Sophia courses are graded on a pass/fail basis, with 70% overall required to pass the course. Your score is based upon points earned in the formative assessments ("Challenges"), summative assessments ("Milestones"), and if applicable, the authentic assessments ("Touchstones"). Currently, our Foundations of English Composition, English Composition I, and Public Speaking courses contain Touchstones.

  • Q: How do I know which courses I should take?

    A: Consult with your academic adviser at your university to determine specifically which Sophia courses could fit into your program. You can download the course syllabus directly from our site to share with your school advisor.

  • Q: Are the tests proctored?

    A: Sophia courses utilize keyboard biometrics as an alternative to proctoring. No webcam is needed for a Sophia course.

  • Q: I'm taking a course where I have to submit Touchstones. How long does it take for my Touchstone to be graded once it's submitted?

    A: We provide our faculty graders with up to 7 business days to grade a Touchstone. The actual time may vary based on volume and grader capacity.