The Essentials of Managing Conflict reviews
Quick and easy study material.
A quick elective with some good information!
Very informative and interactive!
Quick and Easy
Harder than expected for one credit.
Quick & informative.
Very well put together. I learned alot of technical terms in regards to conflict management.
I really learned a lot!
Paired well with Conflict Resolution. Take this course first
Interesting course. Learning conflict styles will be helpful in the future!
Easy to complete, material also very easy to understand. I needed to complete one credit for my degree and this helped me!!
Awesome! so grateful for sophia learning
This is definitely a tricky course. Very informative just pay attention
This was an amazing course to take!
Great information that makes you think about the topics while keeping you accountable and engaged.
I really enjoyed this course, it helped with learning the different techniques used for managing conflict.
Take The Essentials of Managing Conflict online at your own pace
Learn to constructively resolve conflict in both your personal and professional life with this self-paced, on-demand course. Log in anytime, anywhere from your laptop, tablet or phone.
ACE Credit®-recommended for 1.0 semester credit
29877 students successfully completed
The Essentials of Managing Conflict course will provide foundational knowledge about managing and resolving conflict in your personal and professional life. It will define conflict, explore the types and causes of conflict, examine the stages of a conflict, consider various conflict styles, and differentiate between various conflict resolution techniques.
Assessments and grading
This is a pass/fail course. You must complete three Challenge assessments (these are like quizzes) and one Milestone assessment (this is like a test) with an overall score of 70% or better.
At the end of the course, you’ll be able to:
- Understand the key components of conflict
- Recognize examples of the various types of conflict in context
- Identify the stages of conflict in context
- Define the five conflict styles
- Apply the five conflict styles in context
- Understand how culture can impact conflict
- Recognize key aspects of the various conflict resolution processes
- Differentiate between the various conflict resolution processes in context
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- Go at your own pace
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