Take Workplace Communication online at your own pace

  • ACE Credit®-recommended for 3.0 semester credits

  • 13516 students successfully completed

Course description

Sophia's Workplace Communication course is designed to prepare you for successful workplace communication by providing a background on its components and methods, then exploring oral and written forms in depth. You will practice composing professional written communication for a specific purpose and audience.

Assessments and grading

This is a pass/fail course. You must complete 12 Challenges (formative assessments), 3 Milestones (summative assessments), and 1 Touchstone (project-based or written assessment) with an overall score of 70% or better.

Learning outcomes

<p>By the end of this course, you will be able to:</p> <ul><li>Identify the various purposes, uses, and stages of communication</li><li>Compare and contrast the different methods of communication</li><li>Align tone and language to a specific audience</li><li>Recognize the key elements of oral communication</li><li>Identify appropriate scopes, topics, and resources for professional presentations</li><li>Examine strategies for improving professional presentations</li><li>Recognize the key elements of written communication</li><li>Identify tone, audience, purpose, and structure in professional writing</li><li>Deliver a coherent and professional written message using an appropriate medium</li><li>Recognize the various group dynamics that can occur within an organization</li><li>Identify methods of problem-solving and goal-setting in professional group settings</li><li>Select the appropriate tools for scheduling and communicating time-related tasks</li></ul>

Start your free trial today

  • Take the first Challenge of any course
  • Go at your own pace
  • Access anytime, anywhere
  • Confirm your completed courses will transfer

*All fields are required.


Access the course content through the first Challenge of any of Sophia’s 50+ courses.

Check Sophia’s list of partner schools to see if your school is on the list. If not, contact your registrar to learn about your school’s transfer credit policy and if Sophia coursework can be submitted for transfer.

Sophia course completions do not expire and will be available to submit for transfer when you’re ready. At that time, check with your school’s registrar for their credit transfer policies.

If you’ve completed the first Challenge during your free trial, you can pick up right where you left off after you become a Sophia member.

Don’t worry. Your completed courses won’t disappear if you cancel your membership. Those courses will be there for you when you’re ready to submit for transfer.

If you have an education benefit through your employer, it may cover your subscription to Sophia. Check with your benefits administrator to find out if you qualify.

Earn college-level credit

With Sophia, you can take up to two courses at a time – accessible anytime, anywhere – for only $99 a month.

Inside the Sophia courseroom