<p>By the end of this course, you will be able to:</p> <ul><li>Identify the various purposes, uses, and stages of communication</li><li>Compare and contrast the different methods of communication</li><li>Align tone and language to a specific audience</li><li>Recognize the key elements of oral communication</li><li>Identify appropriate scopes, topics, and resources for professional presentations</li><li>Examine strategies for improving professional presentations</li><li>Recognize the key elements of written communication</li><li>Identify tone, audience, purpose, and structure in professional writing</li><li>Deliver a coherent and professional written message using an appropriate medium</li><li>Recognize the various group dynamics that can occur within an organization</li><li>Identify methods of problem-solving and goal-setting in professional group settings</li><li>Select the appropriate tools for scheduling and communicating time-related tasks</li></ul>