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Take Workplace Communication online at your own pace

  • ACE Credit®-recommended for 3.0 semester credits

  • 11980 students successfully completed

Course description

Sophia's Workplace Communication course is designed to prepare you for successful workplace communication by providing a background on its components and methods, then exploring oral and written forms in depth. You will practice composing professional written communication for a specific purpose and audience.

Assessments and grading

This is a pass/fail course. You must complete 12 Challenges (formative assessments), 3 Milestones (summative assessments), and 1 Touchstone (project-based or written assessment) with an overall score of 70% or better.

Learning outcomes

<p>By the end of this course, you will be able to:</p> <ul><li>Identify the various purposes, uses, and stages of communication</li><li>Compare and contrast the different methods of communication</li><li>Align tone and language to a specific audience</li><li>Recognize the key elements of oral communication</li><li>Identify appropriate scopes, topics, and resources for professional presentations</li><li>Examine strategies for improving professional presentations</li><li>Recognize the key elements of written communication</li><li>Identify tone, audience, purpose, and structure in professional writing</li><li>Deliver a coherent and professional written message using an appropriate medium</li><li>Recognize the various group dynamics that can occur within an organization</li><li>Identify methods of problem-solving and goal-setting in professional group settings</li><li>Select the appropriate tools for scheduling and communicating time-related tasks</li></ul>

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